Facebook, Twitter, Google+ - for some organizations they might as well spell distraction, risk, liability, and loss of productivity. Increasingly as organizations strive to do more work, more efficiently, and with fewer resources, social networking is playing an important role for idea generation, information discovery, collaborating with the external and internal ecosystem of partners and suppliers, and more. But for many organizations, realizing that social media is a powerful and important tool and actually empowering employees in social media, and developing strategies and practices to leverage their front-line staff in these efforts are two vastly different matters. This session will describe some of the ways that organizations can move from understanding to action, and provide examples and suggestions to help you harness your internal evangelists, foster a deeper and more engaged environment though the use of social and technology strategies and highlight how to integrate social learning into your overall training and development program.
